The Epson XP-402 delivers reliable printing, but periodic maintenance routines can increase the waste ink counter and eventually trigger a ‘Service Required’ lock.

A waste ink counter in the Epson XP-402 accumulates after cleaning operations. Once it reaches a limit, printing is stopped to prevent overflow.

Why the Epson XP-402 Stops Printing (Waste Counter Limit)

A service visit is often unnecessary. Wic Reset Connect allows a safe Epson XP-402 waste counter reset in minutes.

How the Error Appears

• ‘Service Required’ / service life message in driver or utility
• Maintenance/support code (varies by model/driver)
• Printing stops after cleaning cycles
• Warning repeats after restarting the printer

Reset Epson XP-402 Waste Ink Counter in 3 Steps

1. Step 1: Prepare a Windows PC + USB cable and connect Epson XP-402 directly. Keep Internet enabled for validation.
2. Step 2: Run Wic Reset Connect as Administrator and confirm Epson XP-402 is detected.
3. Step 3: Use the key to reset the counter, wait for completion, then restart Epson XP-402 to finalize.

Most Epson XP-402 waste counter resets finish in ~1–2 minutes.

Troubleshooting

• Temporarily disable VPN/proxy if validation fails.
• Close Epson Status Monitor or other printer utilities.
• Restart printer and PC, then try again.
• Try another USB cable (some cables are charge-only).
• Run the app as Administrator.

Frequently Asked Questions