When the Epson WF-2538 reaches its maintenance threshold, Epson firmware may block printing as a safeguard. In most cases, this is resolved with a counter reset.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson WF-2538 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why Does the Epson WF-2538 Show ‘Service Required’?

With Wic Reset Connect, you can reset the Epson WF-2538 waste ink counter quickly using a Windows PC, USB connection, and a valid reset key.

Reset Epson WF-2538 Waste Ink Counter in 3 Steps

1. Step 1: Prepare a Windows PC + USB cable and connect Epson WF-2538 directly. Keep Internet enabled for validation.
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson WF-2538 appears in the device list.
3. Step 3: Enter your reset key and press Reset. Wait ~1–2 minutes, then restart Epson WF-2538.

Most Epson WF-2538 waste counter resets finish in ~1–2 minutes.

Before You Begin

• USB connection required (Wi-Fi reset not supported)
• Valid Wic Reset Connect reset key
• Stable Internet connection during reset
• Windows 7/8/10/11 PC

If the Printer Is Not Detected

• Restart printer and PC, then try again.
• Use a direct USB connection (avoid hubs).
• Run the app as Administrator.
• Close Epson Status Monitor or other printer utilities.
• Temporarily disable VPN/proxy if validation fails.

Frequently Asked Questions