The Epson NX120 delivers reliable printing, but periodic maintenance routines can increase the waste ink counter and eventually trigger a ‘Service Required’ lock.

The Epson NX120 tracks waste ink with an internal counter. Because it is an estimate (not a physical sensor), it may trigger before the pads are actually full.

Why Does the Epson NX120 Show ‘Service Required’?

Most Epson NX120 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

How the Error Appears

• ‘Service Required’ / service life message in driver or utility
• Maintenance/support code (varies by model/driver)
• Printing stops after cleaning cycles
• Warning repeats after restarting the printer

Three Steps to Restore Epson NX120 Printing

1. Step 1: Prepare a Windows PC + USB cable and connect Epson NX120 directly. Keep Internet enabled for validation.
2. Step 2: Open Wic Reset Connect with admin privileges and verify device recognition for Epson NX120.
3. Step 3: Use the key to reset the counter, wait for completion, then restart Epson NX120 to finalize.

Most Epson NX120 waste counter resets finish in ~1–2 minutes.

System Requirements

• USB connection required (Wi-Fi reset not supported)
• Stable Internet connection during reset
• Valid Wic Reset Connect reset key
• Windows 7/8/10/11 PC

Troubleshooting

• Close Epson Status Monitor or other printer utilities.
• Use a direct USB connection (avoid hubs).
• Try another USB cable (some cables are charge-only).
• Temporarily disable VPN/proxy if validation fails.
• Restart printer and PC, then try again.

Frequently Asked Questions