If your Epson ET-2824 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

The Epson ET-2824 tracks waste ink with an internal counter. Because it is an estimate (not a physical sensor), it may trigger before the pads are actually full.

Why Does the Epson ET-2824 Show ‘Service Required’?

Most Epson ET-2824 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Typical Signs

• Printer refuses to print even with ink available
• Epson Status Monitor shows maintenance warning
• Blinking lights and blocked jobs
• Device is locked until reset is performed

Step-by-Step: Epson ET-2824 Waste Counter Reset

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson ET-2824 via USB (Wi-Fi reset is not supported).
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson ET-2824 appears in the device list.
3. Step 3: Use the key to reset the counter, wait for completion, then restart Epson ET-2824 to finalize.

Most Epson ET-2824 waste counter resets finish in ~1–2 minutes.

Troubleshooting

• Restart printer and PC, then try again.
• Temporarily disable VPN/proxy if validation fails.
• Use a direct USB connection (avoid hubs).
• Try another USB cable (some cables are charge-only).
• Run the app as Administrator.

Frequently Asked Questions