If your Epson Artisan 837 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson Artisan 837 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why the Epson Artisan 837 Stops Printing (Waste Counter Limit)

Most Epson Artisan 837 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

How the Error Appears

• ‘Service Required’ / service life message in driver or utility
• Maintenance/support code (varies by model/driver)
• Printing stops after cleaning cycles
• Warning repeats after restarting the printer

Step-by-Step: Epson Artisan 837 Waste Counter Reset

1. Step 1: Connect Epson Artisan 837 to a Windows computer with a stable Internet connection using a USB cable.
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson Artisan 837 appears in the device list.
3. Step 3: Enter your reset key and press Reset. Wait ~1–2 minutes, then restart Epson Artisan 837.

Most Epson Artisan 837 waste counter resets finish in ~1–2 minutes.

Before You Begin

• Stable Internet connection during reset
• Windows 7/8/10/11 PC
• USB connection required (Wi-Fi reset not supported)
• Valid Wic Reset Connect reset key

Troubleshooting

• Try another USB cable (some cables are charge-only).
• Run the app as Administrator.
• Close Epson Status Monitor or other printer utilities.
• Use a direct USB connection (avoid hubs).
• Restart printer and PC, then try again.

Frequently Asked Questions