If your Epson XP-860 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson XP-860 uses a software counter to estimate pad saturation and locks printing at a set threshold.

What Causes the Epson XP-860 Ink Pad Counter Warning?

With Wic Reset Connect, you can reset the Epson XP-860 waste ink counter quickly using a Windows PC, USB connection, and a valid reset key.

Common Symptoms

• ‘Service Required’ / service life message in driver or utility
• Maintenance/support code (varies by model/driver)
• Printing stops after cleaning cycles
• Warning repeats after restarting the printer

Step-by-Step: Epson XP-860 Waste Counter Reset

1. Step 1: Connect Epson XP-860 to a Windows computer with a stable Internet connection using a USB cable.
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson XP-860 appears in the device list.
3. Step 3: Enter your reset key and press Reset. Wait ~1–2 minutes, then restart Epson XP-860.

Most Epson XP-860 waste counter resets finish in ~1–2 minutes.

What You Need

• Stable Internet connection during reset
• Valid Wic Reset Connect reset key
• USB connection required (Wi-Fi reset not supported)
• Windows 7/8/10/11 PC

Common Fixes

• Run the app as Administrator.
• Use a direct USB connection (avoid hubs).
• Temporarily disable VPN/proxy if validation fails.
• Close Epson Status Monitor or other printer utilities.
• Restart printer and PC, then try again.

Frequently Asked Questions