When Canon TS9560 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS9560 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS9560. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS9560

Some Canon series require entering service mode before the ink absorber counter can be reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

Troubleshooting

• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.

Frequently Asked Questions