Canon TS9500 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon TS9500. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS9500

To access maintenance functions, Canon TS9500 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Warnings

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

FAQ