If your Canon TS8360 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS8360 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS8360. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon TS8360

If your Canon TS8360 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Maintenance Reminder

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

For best results, avoid rushing button presses—consistent timing matters.