Canon TS3465 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon TS3465. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS3465

To access maintenance functions, Canon TS3465 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

Once the counter is cleared, Canon TS3465 should exit the locked state and printing should resume normally.

Before You Continue

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Repeat the service mode steps carefully (timing matters).

FAQ