The “Ink Absorber Full” / service required message on Canon MX924 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon MX924. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

Clear the Ink Absorber / Waste Ink Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Warnings

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).