Canon MX492 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon MX492. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Perform the Waste Ink Counter Reset

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Warnings

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

For best results, avoid rushing button presses—consistent timing matters.

If It Doesn’t Work

• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.

FAQ