When Canon MX477 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon MX477. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Reset the Ink Absorber Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Warnings

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).

Frequently Asked Questions