If your Canon MX395 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX395 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX395. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

Reset the Ink Absorber Counter

Once the counter is cleared, Canon MX395 should exit the locked state and printing should resume normally.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

If It Doesn’t Work

• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.

Frequently Asked Questions