When Canon MX370 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX370 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX370. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon MX370 should exit the locked state and printing should resume normally.

Maintenance Reminder

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.

Frequently Asked Questions