Canon MX360 Ink Absorber Full Reset

Canon MX360 Service Required Error – Reset Solution

Canon MX360 Ink Absorber Full Reset

Canon MX360 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX360 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX360. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

  • ‘Ink Absorber Full’ / ‘Service Required’ message
  • Support/service code (varies by series)
  • Printing blocked after cleaning cycles
  • Reset required to continue printing

Perform the Waste Ink Counter Reset

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

  • Close other Canon printer utilities while resetting.
  • Try a different USB cable/port if using PC software.
  • Power-cycle the printer and try again.
  • Use the correct Stop/Reset press count for your series.
  • Repeat the service mode steps carefully (timing matters).

FAQ

How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
How long does it take?
Usually a few minutes once the correct steps are followed.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.

Guide prepared for Canon MX360 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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