The “Ink Absorber Full” / service required message on Canon MX358 is common after many cleaning cycles. In most cases, a counter reset restores printing.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX358 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX358. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Reset the Ink Absorber Counter

Once the counter is cleared, Canon MX358 should exit the locked state and printing should resume normally.

Before You Continue

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Reset tools and instructions

If your model does not show a service mode section, it means no matching procedure was found for its series.

If It Doesn’t Work

• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.

Frequently Asked Questions