Canon MP490 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon MP490. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Reset the Ink Absorber Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Before You Continue

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

Troubleshooting

• Use the correct Stop/Reset press count for your series.
• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).

Frequently Asked Questions