If your Canon MG7765 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon MG7765. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG7765

If your Canon MG7765 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon MG7765 should exit the locked state and printing should resume normally.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

If your model does not show a service mode section, it means no matching procedure was found for its series.

If It Doesn’t Work

• Power-cycle the printer and try again.
• Repeat the service mode steps carefully (timing matters).
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.

Frequently Asked Questions