Canon MG7500 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MG7500 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MG7500. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon MG7500

Some Canon series require entering service mode before the ink absorber counter can be reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

If It Doesn’t Work

• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.

FAQ