Canon MG6865 Ink Absorber Full Reset
Canon MG6865 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.
Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.
This page is prepared for Canon MG6865. Service mode instructions are shown only when a matching series procedure is known.
Typical Signs
- ‘Ink Absorber Full’ / ‘Service Required’ message
- Support/service code (varies by series)
- Printing blocked after cleaning cycles
- Reset required to continue printing
How to Enter Service Mode on Canon MG6865
To access maintenance functions, Canon MG6865 may need to be placed in service mode first.
- Turn the printer OFF.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset (keep holding Power).
- Press Stop/Reset 6 times.
- Release Power — the printer should enter service mode.
If it doesn’t work, repeat the sequence carefully. The press count depends on the series.
Clear the Ink Absorber / Waste Ink Counter
Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.
Before You Continue
Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.
Need a reset solution?
For best results, avoid rushing button presses—consistent timing matters.
If It Doesn’t Work
- Use the correct Stop/Reset press count for your series.
- Try a different USB cable/port if using PC software.
- Repeat the service mode steps carefully (timing matters).
- Power-cycle the printer and try again.
- Close other Canon printer utilities while resetting.
Frequently Asked Questions
Guide prepared for Canon MG6865 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.
