Canon MG6800 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon MG6800. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG6800

To access maintenance functions, Canon MG6800 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Finalize the Reset and Restore Printing

Once the counter is cleared, Canon MG6800 should exit the locked state and printing should resume normally.

Maintenance Reminder

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.

FAQ