When Canon MG5640 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon MG5640. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG5640

To access maintenance functions, Canon MG5640 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Before You Continue

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

If It Doesn’t Work

• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Repeat the service mode steps carefully (timing matters).

Frequently Asked Questions