If your Canon MG5300 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MG5300 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MG5300. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG5300

To access maintenance functions, Canon MG5300 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Before You Continue

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Need a reset solution?

For best results, avoid rushing button presses—consistent timing matters.

Troubleshooting

• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.

Frequently Asked Questions