Canon MB2350 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MB2350 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MB2350. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

Reset the Ink Absorber Counter

Once the counter is cleared, Canon MB2350 should exit the locked state and printing should resume normally.

Warnings

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).

FAQ