Canon IX6860 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon IX6860. Service mode instructions are shown only when a matching series procedure is known.

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.