When Canon IX6840 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon IX6840. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Need a reset solution?

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).

FAQ