When Canon IX6820 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon IX6820. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

Reset the Ink Absorber Counter

Once the counter is cleared, Canon IX6820 should exit the locked state and printing should resume normally.

Maintenance Reminder

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Download & get started

If your model does not show a service mode section, it means no matching procedure was found for its series.

If It Doesn’t Work

• Use the correct Stop/Reset press count for your series.
• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).

Frequently Asked Questions