When Canon IX6780 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon IX6780. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.

FAQ