Canon IB4170 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon IB4170. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Reset the Ink Absorber Counter

Once the counter is cleared, Canon IB4170 should exit the locked state and printing should resume normally.

Warnings

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

If It Doesn’t Work

• Repeat the service mode steps carefully (timing matters).
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.

Frequently Asked Questions