Canon G1010 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon G1010 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon G1010. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon G1010

Some Canon series require entering service mode before the ink absorber counter can be reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Before You Continue

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.

Frequently Asked Questions