The Epson XP-215 is a widely used Epson printer. Like many Epson devices, it can stop printing when the internal waste ink counter reaches its predefined limit.

The Epson XP-215 tracks waste ink with an internal counter. Because it is an estimate (not a physical sensor), it may trigger before the pads are actually full.

Why Does the Epson XP-215 Show ‘Service Required’?

Most Epson XP-215 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

How the Error Appears

• Printer refuses to print even with ink available
• Epson Status Monitor shows maintenance warning
• Blinking lights and blocked jobs
• Device is locked until reset is performed

Step-by-Step: Epson XP-215 Waste Counter Reset

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson XP-215 via USB (Wi-Fi reset is not supported).
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson XP-215 appears in the device list.
3. Step 3: Enter your reset key and press Reset. Wait ~1–2 minutes, then restart Epson XP-215.

Most Epson XP-215 waste counter resets finish in ~1–2 minutes.

System Requirements

• Stable Internet connection during reset
• USB connection required (Wi-Fi reset not supported)
• Windows 7/8/10/11 PC
• Valid Wic Reset Connect reset key

If the Printer Is Not Detected

• Run the app as Administrator.
• Restart printer and PC, then try again.
• Use a direct USB connection (avoid hubs).
• Try another USB cable (some cables are charge-only).
• Close Epson Status Monitor or other printer utilities.

FAQ