When Canon TS8730 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS8730 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS8730. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon TS8730

To access maintenance functions, Canon TS8730 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon TS8730 should exit the locked state and printing should resume normally.

Warnings

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).
• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.

FAQ