Canon TS8352 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS8352 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS8352. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS8352

To access maintenance functions, Canon TS8352 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Finalize the Reset and Restore Printing

Once the counter is cleared, Canon TS8352 should exit the locked state and printing should resume normally.

Warnings

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Need a reset solution?

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.

Frequently Asked Questions