When Canon TS6392 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon TS6392. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS6392

To access maintenance functions, Canon TS6392 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon TS6392 should exit the locked state and printing should resume normally.

Before You Continue

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Need a reset solution?

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.

FAQ