When Canon TS3380 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon TS3380. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS3380

If your Canon TS3380 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Before You Continue

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

Frequently Asked Questions