The “Ink Absorber Full” / service required message on Canon TS3365 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon TS3365. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS3365

If your Canon TS3365 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Maintenance Reminder

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Use the correct Stop/Reset press count for your series.
• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).