When Canon MX715 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon MX715. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

Perform the Waste Ink Counter Reset

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Warnings

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Repeat the service mode steps carefully (timing matters).
• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.

Frequently Asked Questions