The “Ink Absorber Full” / service required message on Canon MX524 is common after many cleaning cycles. In most cases, a counter reset restores printing.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX524 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX524. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon MX524 should exit the locked state and printing should resume normally.

Before You Continue

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.

Frequently Asked Questions