When Canon MG6930 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MG6930 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MG6930. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon MG6930

If your Canon MG6930 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Warnings

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Need a reset solution?

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Repeat the service mode steps carefully (timing matters).

FAQ