The “Ink Absorber Full” / service required message on Canon MG6350 is common after many cleaning cycles. In most cases, a counter reset restores printing.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MG6350 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MG6350. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon MG6350

If your Canon MG6350 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Before You Continue

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

Troubleshooting

• Repeat the service mode steps carefully (timing matters).
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.

Frequently Asked Questions