If your Canon MG5765 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon MG5765. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG5765

Some Canon series require entering service mode before the ink absorber counter can be reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

If your model does not show a service mode section, it means no matching procedure was found for its series.

If It Doesn’t Work

• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.

Frequently Asked Questions