Canon IX6560 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon IX6560 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon IX6560. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Clear the Ink Absorber / Waste Ink Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Before You Continue

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Power-cycle the printer and try again.
• Try a different USB cable/port if using PC software.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Use the correct Stop/Reset press count for your series.

Frequently Asked Questions