Canon iP4970 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon iP4970 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon iP4970. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon iP4970 should exit the locked state and printing should resume normally.

Maintenance Reminder

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.

Frequently Asked Questions