Blog

Canon G5020 Ink Absorber Full Reset

G5020 Ink Absorber Full Reset – Step-by-Step Guide

Canon G5020 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon G5020 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon G5020. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

  • Service / maintenance warning on the screen or driver
  • Printer refuses to print even with ink available
  • Blinking lights and queued jobs fail
  • Error reappears after restart

How to Enter Service Mode on Canon G5020

Some Canon series require entering service mode before the ink absorber counter can be reset.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 5 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Before You Continue

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

Buy Reset Key ⬇️ Download Wic Reset Connect Instructions

For best results, avoid rushing button presses—consistent timing matters.

Troubleshooting

  • Close other Canon printer utilities while resetting.
  • Power-cycle the printer and try again.
  • Repeat the service mode steps carefully (timing matters).
  • Try a different USB cable/port if using PC software.
  • Use the correct Stop/Reset press count for your series.

FAQ

How long does it take?
Usually a few minutes once the correct steps are followed.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.

Guide prepared for Canon G5020 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

Leave a Reply