The “Ink Absorber Full” / service required message on Canon G5011 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon G5011. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon G5011

To access maintenance functions, Canon G5011 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon G5011 should exit the locked state and printing should resume normally.

Warnings

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

If your model does not show a service mode section, it means no matching procedure was found for its series.

If It Doesn’t Work

• Close other Canon printer utilities while resetting.
• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).

FAQ