If your Epson XP-20 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

The Epson XP-20 tracks waste ink with an internal counter. Because it is an estimate (not a physical sensor), it may trigger before the pads are actually full.

What Causes the Epson XP-20 Ink Pad Counter Warning?

Most Epson XP-20 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Typical Signs

• Printer refuses to print even with ink available
• Epson Status Monitor shows maintenance warning
• Blinking lights and blocked jobs
• Device is locked until reset is performed

Epson XP-20 Ink Pad Counter Reset – Quick Steps

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson XP-20 via USB (Wi-Fi reset is not supported).
2. Step 2: Start Wic Reset Connect in Administrator mode and wait until Epson XP-20 appears in the device list.
3. Step 3: Enter your reset key and press Reset. Wait ~1–2 minutes, then restart Epson XP-20.

Most Epson XP-20 waste counter resets finish in ~1–2 minutes.

What You Need

• Stable Internet connection during reset
• Valid Wic Reset Connect reset key
• USB connection required (Wi-Fi reset not supported)
• Windows 7/8/10/11 PC

Common Fixes

• Use a direct USB connection (avoid hubs).
• Temporarily disable VPN/proxy if validation fails.
• Run the app as Administrator.
• Restart printer and PC, then try again.
• Try another USB cable (some cables are charge-only).

Frequently Asked Questions