The Epson R285 delivers reliable printing, but periodic maintenance routines can increase the waste ink counter and eventually trigger a ‘Service Required’ lock.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson R285 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why Does the Epson R285 Show ‘Service Required’?

With Wic Reset Connect, you can reset the Epson R285 waste ink counter quickly using a Windows PC, USB connection, and a valid reset key.

Step-by-Step: Epson R285 Waste Counter Reset

1. Step 1: Connect Epson R285 to a Windows computer with a stable Internet connection using a USB cable.
2. Step 2: Run Wic Reset Connect as Administrator and confirm Epson R285 is detected.
3. Step 3: Paste the reset key, click Reset, and after completion power-cycle Epson R285.

Most Epson R285 waste counter resets finish in ~1–2 minutes.

What You Need

• Stable Internet connection during reset
• Windows 7/8/10/11 PC
• Valid Wic Reset Connect reset key
• USB connection required (Wi-Fi reset not supported)

If the Printer Is Not Detected

• Close Epson Status Monitor or other printer utilities.
• Run the app as Administrator.
• Try another USB cable (some cables are charge-only).
• Use a direct USB connection (avoid hubs).
• Temporarily disable VPN/proxy if validation fails.

FAQ