The Epson PM-A820 delivers reliable printing, but periodic maintenance routines can increase the waste ink counter and eventually trigger a ‘Service Required’ lock.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson PM-A820 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why the Epson PM-A820 Stops Printing (Waste Counter Limit)

With Wic Reset Connect, you can reset the Epson PM-A820 waste ink counter quickly using a Windows PC, USB connection, and a valid reset key.

Typical Signs

• ‘Service Required’ / service life message in driver or utility
• Maintenance/support code (varies by model/driver)
• Printing stops after cleaning cycles
• Warning repeats after restarting the printer

Reset Epson PM-A820 Waste Ink Counter in 3 Steps

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson PM-A820 via USB (Wi-Fi reset is not supported).
2. Step 2: Run Wic Reset Connect as Administrator and confirm Epson PM-A820 is detected.
3. Step 3: Use the key to reset the counter, wait for completion, then restart Epson PM-A820 to finalize.

Most Epson PM-A820 waste counter resets finish in ~1–2 minutes.

System Requirements

• Valid Wic Reset Connect reset key
• Windows 7/8/10/11 PC
• USB connection required (Wi-Fi reset not supported)
• Stable Internet connection during reset

If the Printer Is Not Detected

• Restart printer and PC, then try again.
• Close Epson Status Monitor or other printer utilities.
• Use a direct USB connection (avoid hubs).
• Run the app as Administrator.
• Temporarily disable VPN/proxy if validation fails.

Frequently Asked Questions