If your Epson XP-721 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson XP-721 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Understanding the Epson XP-721 Waste Ink Counter

Most Epson XP-721 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Epson XP-721 Ink Pad Counter Reset – Quick Steps

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson XP-721 via USB (Wi-Fi reset is not supported).
2. Step 2: Open Wic Reset Connect with admin privileges and verify device recognition for Epson XP-721.
3. Step 3: Paste the reset key, click Reset, and after completion power-cycle Epson XP-721.

Most Epson XP-721 waste counter resets finish in ~1–2 minutes.

What You Need

• USB connection required (Wi-Fi reset not supported)
• Stable Internet connection during reset
• Valid Wic Reset Connect reset key
• Windows 7/8/10/11 PC

If the Printer Is Not Detected

• Run the app as Administrator.
• Try another USB cable (some cables are charge-only).
• Use a direct USB connection (avoid hubs).
• Temporarily disable VPN/proxy if validation fails.
• Close Epson Status Monitor or other printer utilities.